Échanges et retours

Not happy with your order? We’re sorry to hear that and would love to know what we can do to make you happy.

You can return your order within 14 days and we will ensure that the purchase amount is credited to your account within 5 working days of receiving the return.

Easy returns in 3 steps
Step 1: Send an email to info@ceylon-remedies.fr.

There you can discuss the reason for your return and receive the returns form.

Step 2: Send your order

Send the items together with the completed returns form to the address on the returns form. Please ensure you include a tracking code with the parcel. As the sender, you are responsible for the parcel; we want to avoid any misunderstandings.

Step 3: Receive the purchase amount in your bank account.

As soon as we have received the parcel, we will ensure that the purchase amount is transferred to your bank account within 5 working days.